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Verizon: How to Forward Your Calls from Landline to Cellular Phone

Verizon: How to Forward Your Calls from Landline to Cellular Phone

Are you tired of missing important calls on your landline ? Ever thought about getting those calls forwarded to an ever-handy cell phone? Well, if you have been wondering how to transfer your Verizon landline number to an alternate number, you need not anymore. We have the answer you were looking for: Call Forwarding. The call forwarding feature allows you to stay in touch with your beloved ones constantly. By activating call forwarding, you are not only always in touch with your loved ones, but you also reduce the chances of missing important work calls significantly. This is the third article by Community Phone in our series of published posts explaining call forwarding from different phone carriers. Our first two articles discussed Spectrum and Xfinity by Comcast. This time we will be tackling Verizon.

For Verizon landline users, a lot of the information regarding call forwarding can be found online. However, there are several details that are missing and/or not readily available to you (unless you call their customer service department). There is also a wide array of information that you will have to sift through to find what you specifically need, which is why we here at Community Phone have collated and consolidated the information in a precise manner for your ease. If you have been wondering how to set up Verizon forwarding, you need not wonder any more. In this blog, we will be explaining every step you need to take in order to set up and activate the call forwarding feature on your phone. 

Your Options

Before we talk about setting up call forwarding, let us discuss the choices available to you. There are three options which you can avail when it comes to forwarding your calls while keeping your number. Of the three options, which we will shortly be explaining, only one can be explored through Verizon. For the other two options, you will have to look outside of your current phone company i.e. Verizon. Option 1 is to simply forward your current landline number to an alternate phone number (call phone, work phone, etc.). If you avail this option you will have to continue to maintain your landline and hence, the relationship with your current carrier: Verizon. If you do not desire that and wish to cut the cord but maintain your current number, you can avail the Option 2 or 3. Option 2 lets you simply transfer your current landline number to an existing cell phone number, while simultaneously discarding the landline phone. Option 3, also referred to as Call Transferring, lets you keep your current number by discontinuing your landline service and putting that number onto a new cell phone.

Option 1: Keep The Landline Phone and Forward Calls To A Cell Phone

Step 1: Account Details

When setting up Option 1, you can either call a Verizon Customer Service, or you can do it yourself by following the detailed instructions in this article. In order to set up call forwarding through customer service, you will need your Account number and Account or Number Transfer PIN, the former of which you will find on the top right corner of your bill (as displayed in the picture below) while the latter, your PIN, will be a 4-digit number that verifies your identity when you call Verizon to talk about your account. 

If you cannot find your bill, you can find this information by signing into your My Verizon account here

Your PIN number would have been given to you by Verizon when you first set up your service. If, however, you do not remember your PIN you will need to reset the PIN online in My Verizon. To reset your account PIN: go to the Change Account PIN page, sign in to your My Verizon account, enter a new PIN, then re-type the new account PIN in the designated box and then Click submit to confirm. 

You can of course, set up call forwarding yourself by following the instructions in this article. 

Step 2: Setting up Call Forwarding

Verizon call forwarding may or may not be a free feature for you. Some current plans may have Verizon call forwarding available to you as an added feature. For other plans, it may cost you around $12.99 in addition to the monthly bill you pay for your landline. The most basic Verizon home phone plan costs $35, which means you will be paying at the very least $48 per month. Not the cheapest of options, is it? 

Step 3: Activating Call Forwarding 

You can activate or deactivate Verizon call forwarding on traditional home phones by inputting the following codes:

  1. Forward All Calls Immediately

Lift your telephone’s receiver and listen for a dial tone. Now press *72, or rotary dial When you hear two short tones, enter the ten-digit number you want your calls forwarded to. Once the call is answered, Verizon call forwarding will be activated. To deactivate, dial *73 or rotary dial You will hear 2 short tones that indicate you have turned off call forwarding

  1. Forward Calls When There is No Answer/Line is Busy

If you wish to activate Busy Don’t Answer, dial *90 and follow instructions. To deactivate dial *91 and follow instructions. 

*FAQs about Call Forwarding 

Now that we have detailed the how tos of Verizon call forwarding, let’s discuss the common queries that arise regarding its activation. 

Call Blocking Services

Several customers are not willing to forward calls in fear of being bombarded with telemarketers and robocalls on their cell phones too. It is for this reason that Verizon offers free spam and robocall protection to you when you set up call forwarding on your phone. Verizon uses a free call filter service called Nomorobo which lets their customers get alerts when a call is likely spam, report unsolicited numbers, and automatically block robocalls based on their preferred level of risk. Verizon also offers Call Filter Plus which is a paid service, $2.99/month/line or $7.99/month/account (3 lines or more). This version includes being able to see the caller’s name for unknown numbers, create a custom block list so that calls from unwanted, specific numbers are automatically forwarded to voicemail, create a custom spam list, view the risk-level of incoming calls and you are able to use spam lookup to search the spam database to see if a number has already been identified as spam. 

Steep Prices

Although you get good features with Verizon, there are financial drawbacks to buying the service. Verizon offers a basic home phone plan for $35 which includes one landline number, and features like Caller ID, Call Waiting, Call Blocking, Call Forwarding, Voicemail, Conference Calling and Privacy Control may or may not be free depending on your plan and which area you live in. $35/month is an expensive minimum price. 

Retaining Call Forwarding

If, at any point you wish to cancel your landline service with Verizon, you will no longer retain your call forwarding feature. It is a feature offered in association with your basic home phone plan and cannot be used separately. Simply put, no landline - no call forwarding.

Option 2: Forward All Calls to an Existing Cell Phone & Cut the Cord

This option cannot be availed through Verizon. In fact, it cannot be availed through most large phone corporations. Through Community Phone, you can forward all incoming calls from your landline to your existing cell phone while discontinuing your landline service. Once Community Phone call forwarding has been safely and effectively set up (which will NOT affect the calls you are already receiving on your cell phone), we will help you end your current landline subscription. By availing this option, you will safeguard your contacts, save yourself from the need of learning a new number, and reduce your monthly phone bill, all the while keeping the number you are comfortable with. Plus you’ll be portable!

Option 3: Make Your Current Landline Number A New Cell Phone Number

This process is called Transferring. If you want to transfer your existing landline number to a new phone/cell phone, and then end your landline subscription, Community Phone can handle the entire process for you. The transfer plan will cost you only $20.00/month, or $29.00/month with a cell phone included.

Although Options 2 and 3 may appear similar (in that you cut the cord in both), they are quite different. Through Option 2, you already own an existing cell phone number that you would like incoming calls to your landline forwarded to. In comparison, Option 3 lets you use your current landline number as a new cell phone number. The added benefit of Option 3 is you get to keep all your contacts, but you don’t need to remember multiple numbers. It is entirely a matter of your preference. If you have a cell phone you are familiar and comfortable with, avail Option 2 and have your calls forwarded to it. If you want your landline number on a cell phone and don’t have a cell phone, avail Option 3. Both of these Community Phone options will be much cheaper and easier than maintaining your current subscription with Verizon. 

For both Options 2 & 3, you can call us at 1-888-582-4177, or email us at and we will handle the entire process for you. All you need to do is:

1. Input your number here and see if your existing landline number is eligible for the Forwarding or Transferring processes.

2. If your number is eligible, you can apply for a Transfer or Forward plan. 

You can check our Transfer or Forward plans here at

Now simply make your choice and let us know. We care deeply for our customers and hire only the best staff. We spare no efforts in making sure that your experience with our company is nothing short of perfect!

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