Why Customers Love Community Phone
Discover why families and businesses across America choose our phone service.
- Works for homes & businesses
- Easy set-up
- No contracts or hidden fees
Keeping families and top businesses connected — join over 20.000 customers:
Landline alternative
"I left the landline service I had for 30 years because my bill kept going up. I switched to Community Phone because it seemed so easy and didn't need telephone jacks or the internet to work. It's been great! Plus they gave me a 10-year price lock because I'm a senior."
For Seniors
Reliability
"I own a local auto shop. Some days the phone wouldn't ring for hours. I’d sit there wondering if the silence meant customers weren’t calling or if the phone was down again. I eventually decided to give up our voip internet-based phone and switch to Community. Best peace of mind ever!"
Johnny C.
For Small Business Owners
Fast, reliable customer support
"We got Community Phone for our church. As the pastor, I used to call members of our congregation from my cell phone, which wasn't ideal. With Community Phone, I now call from the app and it shows up as our church's official number calling them. So my privacy is protected and our congregation recognize the call. It’s been wonderful."
Awake Us Now
For Churches
Reliability and ease of use
“My mom used this phone in a few Assisted Living Facilities in recent years, and it worked out really well for her. One of the major benefits was being able to keep the same phone number when we moved her. Additionally, the ability to connect this system to a couple of landline phones made it much easier for her to use whether near her bed or sitting in a chair.”
Ron M.
For Seniors and Retirees
Call routing
"My daughter has special needs, so every call from her school is really important for her safety. The school only uses one phone number, so I added my spouse and her mom to our Community Phone app—now our whole family gets the call and we never miss an emergency update."
Alan W.
For Families
Shared phone number
"As a business owner, I was amazed to see that my salon's business number could also be used on my cell phone through the Community Phone app. Now, I don't have to be physically present to manage every important call—if my team isn’t picking up, I can tell right away and step in. It’s taken a huge weight off my shoulders."
Erin L.
For Small Business Owners
Automatic text replies
"I own a small flower boutique, and I was missing leads because I wasn’t always by the phone. Many people called on weekends when I was doing an installation. Now, with Community Phone, I can enable the auto-SMS for missed calls and let them know I'm busy with an event and to reply back with their request."
Sunny F.
For Small Business Owners
Fast, reliable customer support
"This is the most customer service oriented company I’ve encountered in ages! Everyone I’ve talked to is well-trained, personable, and very conscious of the need to make the customer happy!"
Laura S.
For Families
Rated #1 in Simplicity
Featured on Morning Edition
Recognized Founder James Graham
Community Favorites
Get a reliable phone service with all the modern conveniences.
Block Spam
Forward Calls
Grow Revenue
Unify Calls
Save Money
Save Time
"They Went Above and Beyond"
Our team is here to help—friendly, fast, and always ready to assist. See what our customers love about our support!
Rated 5 Stars
Customer support was absolutely outstanding. The support staff was always available, easily reached, very polite and understanding, and went above and beyond to help with any problem I had. I've been shocked. I have never had an experience like this with any company. Kudos to those employees and to the management that picked them and trained them so well. A special shout out to Sam, who was incredible. Thank you so much! Keep it up!!!
Brian L.
Rated 5 Stars
Esraa was TERRIFIC! She went above and beyond her job! She helped me to resolve my data issue and took the extra effort to walk me through the process of troubleshooting. Please commend her for CUSTOMER SERVICE PERSON OF THE YEAR!!!
Reg W.
Rated 5 Stars
Community phone service is by far the best customer service i have ever had! Every agent I've ever reached was very knowledgeable, couteous, patient and helpful. I am so happy with the level of service I've received I had to write a review! They all deserve to be commended on the quality of service they deliver! Thank you Michael and all the other agents i have worked with. You make Community Phone an amazing company!!!
Joseph S.
Rated 5 Stars
I’ve had a positive experience installing and using Community Phone. A human actually answers when I’ve had questions or needed assistance. The base unit arrived quickly and the instructions were easy to follow. So far the calls have been clear and stable.
Cathy
Trusted for more than 3 million calls
#1 in Simplicity
Forbes | 2025
5-Minute Set-up
Easy & Low-Tech
Frequently asked questions
Get answers about our plans, features, and phone service. Can't find what you need? Our friendly support team is just a call away.
What is the Community Phone base?
Our Community Phone Base ensures crystal-clear calls and seamless service—just plug it in and start talking!
Will my monthly price increase over time?
No! With our 3-year price lock, your rate stays the same—no sudden hikes, no surprises. You’ll always know exactly what to expect.
Can I switch or cancel my plan anytime?
Yes! Since we don't force you into a contract—stay because you love it, not because you're locked in. You can switch plans or cancel anytime.
How does billing work—monthly or annually?
You have the flexibility to choose! You can pay monthly or opt for the annual plan and get one month free.
