Work At Community Phone

Building the Future of Voice Together

When our founder, James Graham, was searching for a telephone for his grandmother, he couldn’t find a phone company that valued its customers, was easy to use, and didn’t lock people into long contracts. Spending some time with her inspired him to create Community Phone! We treat customers differently - we don’t sell user data, leak numbers to spam bots, and we don’t nickel and dime with hidden fees and confusing contracts.

In 2020, the onset of the pandemic brought a pivot to our company. Community Phone went straight to its customers. Their message was loud and clear: they needed a reliable, customer-friendly landline service. Something trustworthy and refreshingly simple. And that started our next chapter. We have grown to a 70+ person remote-first team and continue to expand.

Join us in our mission to put the power of the phone back into the hands of the people!

View open positions

Open Roles

Join our team and help us lead the market with delightful customer experiences and a supportive, collaborative work environment. If our values resonate with you, we would love to have you on board!

Customer Support
Customer Support (Remote)
Director of Customer Success
Marketing
Product Marketing Manager
Senior Manager of Content and SEO
Product/Eng
Engineering Manager
Growth Product Manager
Product Engineer
Senior Data Analyst
Senior Product Designer
Technical Support Engineer
Our Community Phone Values

What Our Identity Is Based On

Curiosity
We value Curiosity and learning in our employees. We promote open-mindedness, embrace mistakes, and encourage challenging questions for personal growth. We create a culture of continuous learning to empower our team to tackle challenges and excel in their roles.
Efficiency in Everything
Efficiency in everything. We operate lean, optimizing resources to improve our products and deliver a world-class customer experience. We prioritize value over excess, embodying a scrappy and resourceful spirit to achieve our mission and values.
Bias Toward Action
We prioritize taking decisive action over deliberation, recognizing that building a world-class product requires pushing personal limits and taking risks. We believe that a Bias Toward Action is essential for achieving our goals and delivering exceptional results to our customers.
Transparency
We strive for Transparency and prioritize open, Direct communication. This helps us resolve issues quickly and build strong relationships with our stakeholders. (EG the ego of a manager holds nothing compared to the chance that we might discover something new for our customers or some new solution to a hard problem.)
Founder Mindset
We take our work seriously and see it as a reflection of who we are. We're always looking for ways to improve and are open to feedback. We approach our work with a sense of ownership and a desire to deliver the best possible results. By embodying a Founder Mindset, we're able to achieve our goals and create exceptional products.
Caring Mentality
We value a Caring Mentality. Our customers come first, and we collaborate to provide exceptional service. We prioritize teamwork over personal accolades, fostering a customer-focused culture that drives our success and promotes a supportive work environment.