The woman in pink above is Leanne—an 83-year-old Community Phone member who volunteered to test out phone handsets for us so that we felt comfortable recommending them to other members of our community. She walked down the street in her slippers to test the range on a cordless phone.
Meet Community Phone
We're a Customer-Obsessed Communications Company.
Keeping families & business connected—as seen on
Rated #1 for Simplicity
We're Creating The Ultimate Call Experience
We’re committed to perfecting the phone system. Our team of internationally renown engineers work hard to build you simple communication solutions that give you back time, money, and peace of mind.
Get a Dial Tone in 5 Minutes
Experience immediate connectivity right out of the box. Just unbox, plug in, and your dial tone is live—no complex installations, no long delays, and no tech headaches. Our "plug & play" phone service is popular among seniors who need a simple, reliable phone line.
- Access to the strongest networks in the U.S.
- 99.999% uptime
- No internet required
Enjoy Our Powerful Platform
Our platform empowers you to set up advanced call routing, share your phone line with family or team members, and unify all your communications in one place. Plus, we've made it easy to customize an allowlist, mask your personal number on outbound calls, and configure IVR and auto-text replies.
- Centralized dashboard to make changes with ease
- Mobile app for shared phone line access
Our customers have a say in what we build.
Meet Leanne!
No Internet Dependency
Our customers wanted a reliable landline alternative that didn't depend on the internet to make a call. So we built a platform with 99.999% uptime using two industrial-grade antenna—allowing for a 60x more powerful connection than even a cell phone.
3-Year Price Lock
Our senior customers expressed concerns about rising phone bills, and many small businesses felt the pinch of ever-increasing telecom costs. So we introduced a price lock feature.
Shared Phone Line
Our business customers wanted to go home at a reasonable hour and not spend all night managing calls and voicemails at the shop. So we created a mobile app to allowed them to access their main line and messages from anywhere.
Today: A Fully Flexible Communications Platform
Today, Community Phone stands as a fully flexible communications platform that meets the diverse needs of our users—from families to multi-location businesses.
By listening to our community—from Leanne’s real-world testing to the ideas from small business—we have created a phone service that not only meets today’s demands but is also poised to shape the future of communication.
Connecting Communities, Simplifying Lives
At Community Phone, we believe everyone deserves reliable, user-friendly communication. We pay special attention to seniors, caretakers, and small businesses—groups that are often underserved by traditional phone providers.
For Seniors
Our easy plug-and-play system is designed with simplicity in mind, ensuring seniors can stay connected without technical hassles. Plus, our automatic spam call protection blocks unwanted calls.
For Caretakers
We take safety to a new level by giving caretakers more visibility—crucial for those caring for at-risk individuals or those with dementia.
For Small Businesses
We wanted to give small businesses an affordable, yet powerful phone system that could scale with them. Our unified platform is built with flexibility in mind.
Are you a senior citizen or small business owner?
Call our team today to see if you're eligible for additional discounts.
Made for Your Convenience
Explore our powerful platform.
Community Phone keeps families, seniors, and small businesses connected with reliable service, smart features, and the neighborly care you deserve.
Call Forwarding
Route your calls to any number, so you never miss an important conversation.
Unlimited Nationwide Calling
Talk without limits. Make as many calls as you want across the U.S. with no hidden fees.
Voicemail Access
Access your voicemail messages our app—no need to be tied to your main phone line.
Shared Number
One number, multiple users. Let your entire team share a single business line and handle calls together.
Call Routing
Send calls to the right place. Automatically direct calls based on rules you set, reducing missed connections.
Missed Call Auto-Text
Turn missed calls into texts. Automatically send a text response when you miss a call, so customers never feel ignored.
"This is the most customer service oriented company I’ve encountered in ages! Everyone I’ve talked to is well-trained, personable, and very conscious of the need to make the customer happy!"
- Laura S.
More about our company
When was Community Phone founded?
Founded in 2018 by James Graham, the company is headquartered in Boston, Massachusetts, and has grown to a team of approximately 70 employees.
Why was the company started?
While assisting his grandmother in buying a phone plan, James observed that she was being taken advantage of by major phone companies. This realization led him to establish Community Phone, aiming to offer straightforward, customer-focused phone services without hidden fees or complex contracts.
Who uses Community Phone today?
We have a diverse range of customers, including individual households, seniors seeking simplicity and security, small businesses needing an affordable phone system, and even large enterprises like Starbucks, the U.S. Air Force, and the Salvation Army.
