Simple Call Forwarding & Routing

Forward calls easily to any device—keep your business connected wherever you are.

Simple Set-up. Power Features.

Stay reachable, no matter where you are. With our intuitive dashboard, you can set up custom call flows in minutes—no technical expertise required.
Simultaneous Ring
Have your incoming calls ring on both your physical phones and app users at the same time. This ensures that no matter where your team is, someone is ready to pick up the call—while those with their availability turned off are automatically skipped.
Rollover Ring
And when your first ring group isn’t answering, the call can automatically roll over to the next available team member or group. Keep your operations running smoothly even during busy times or staff absences.
Shared Phone Line Access
Give anyone you want access to the same phone line. Great for business owners who need help answering the phone or busy families trying to juggle important calls coming into a certain phone line.
Forward Calls to Cell Phones
Using the Community Phone app, you can easily forward your main line to your personal cell so you never miss a call. And great for business owners—if you call someone with our app, your business number will show on the recipient’s caller ID, keeping your personal cell private.

We Make Call Routing Easier Than Ever.

Our call routing feature ensures that every important call reaches the right person—no matter where they are.
Manage your call forwarding in seconds, from anywhere
When your line is busy, calls automatically roll to another open line. It's that simple!
  • Sarah is helping a customer on the primary line, and Tom is available on the secondary line.
  • While Sarah's busy, the call goes straight to Tom.
  • Your customer is happy, and nobody had to wait!
Allow multiple phones to ring at once.
Redirect calls to multiple devices all at once and any of your team members. Set-up everything you need right from your dashboard.
  • Instant Changes: Update your call forwarding settings in seconds.
  • User-Friendly Interface: Designed for ease-of-use, even on the go.
  • No Hassle, No Hold: Skip the long waits and endless customer service calls.

Flexible call routing isn’t just a nice-to-have—it’s essential.

Ensure every call gets through without fail, so you never have to worry about missed opportunities.
Revenue Losses
A study indicated that small businesses miss almost half of their incoming calls, potentially leading to significant revenue losses.
34% Abandonment Rate
According to a study by American Express, 34% of callers hang up and never call back if their call is not answered quickly.
Customer Expectations
83% of customers expect to engage with someone immediately when contacting a company.
"With Community Phone's dashboard, I can set up custom call routing in just 5 minutes—directing calls first to my team, then to backup groups if unanswered, and finally to me. It’s saved me countless hours and ensured every customer gets prompt help."
- Rosana V, Commercial Real Estate Broker, Florida