Google Voice is considered one of the most popular VoIP service providers. It is free to use if you sign up using a unique number that Google has provided. However, it doesn’t mean you will always have a smooth experience. Considering users report various issues monthly, using Google Voice to manage business calls and messages could take a toll on your brand. Our guide will help you troubleshoot common problems.
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Why is Google Voice So Slow?
If you are thinking, “Why is my Google Voice so slow?” the following might be to blame:
- Poor Internet Connection: If you don’t have a stable internet connection, it would be difficult for Google Voice to work.
- Incompatible Browser: There is a possibility that you might be using an incompatible browser that simply doesn’t support the app.
- Outdated Browser: Since Google Voice is regularly updated, an outdated browser might struggle to load the app.
Common Problems in Google Voice
1. Slow Sound in Google Voice
Why is my google voice talking so slow? Since voice quality is paramount in communication, you will likely get frustrated. You would have difficulty resolving the issue because the free plan doesn’t come with customer support. This issue is expected when you have a poor internet connection.
2. Unable to Access Google Voice Account
Another common problem faced by Google Voice users is the inability to access their accounts. You will face this issue if you have more than one Google Voice number on your phone.
3. No Ringing for Incoming Calls
Google Voice users also complain about not knowing when to receive an incoming call as their devices don’t ring. Your reputation will suffer if your business gets too many missed calls and you don’t respond to your customers. Your customers might even opt for a competitor if they feel ignored.
4. Can’t Make International Calls
If you have a free account, you wouldn’t be able to make calls or text outside the US. This limitation might be a severe issue if you have a business that operates in different countries.
5. Google Voice Not Loading on your Browser
The following reasons might result in Google Voice not loading on your browser.
a) Poor Internet Connection: If you don’t have a strong internet connection, Google Voice will not load on the browser.
b) Incompatible Browser: Google Voice might not load if you use a browser other than Google Chrome, Microsoft Edge, Safari, or Mozilla Firefox.
c) The browser is Not Updated: An outdated browser might be unable to load Google Voice.
How to Fix Google Voice Issues
1. Check Your Internet Connection
One of the easiest ways to fix Google Voice issues is by checking your internet connection. If you are not connected to the internet, it would be impossible for Google Voice to work. You should also take a look at the network speed. It might be a good idea to upgrade to a better network if your present internet connection is weak.
2. Update your Browser to the Latest Version
Update your browser to its latest version, as an outdated browser won’t be able to load the app and may crash. If you use Google Chrome, you must head to chrome://settings/help to update the browser.
3. Ensure Google Account Login
You should check to see if you have signed in to your Google account. Google Voice can't work if you don’t log in to your account.
4. Check Do Not Disturb Settings
If your device is not ringing when you have an incoming call, you might have set the settings to “Do not disturb.” Check the settings and disable “Do not disturb” to ensure you hear incoming calls.
5. Ensure Your Call Answering Settings are Correct
It is good to go through your call answering settings again if your Google Voice app is causing issues. You should ensure that it is set up correctly by following these steps:
a. Select the Google Voice settings menu, followed by Calls.
b. Find Incoming Calls on your right
c. Look for “My Device” below it.
d. You will have to toggle the switch for each device so that it is enabled and you receive a call.
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Conclusion - The Bottom Line
Though Google Voice may sound like a great business tool for customer communication, issues reported by Google voice users contradict the popular notion.
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