Imagine a typical day at the office or home. Several activities like sales calls, interviews, and customer feedback need phone lines to be closed. You need phone lines to stay in touch with your loved ones too. Phone lines going down will surely hurt businesses and households.
It’s a monumental challenge when telephone lines in your area, house, or business are down, and you cannot make or receive calls. Losing the ability to communicate has cost many companies thousands of dollars. So, your phone line keeps your business thriving, and the impact of phone lines down can have lasting effects.
How to Deal with Phone Lines Being Down
What do I do if there's a phone line down in my area?
Basic Troubleshooting Steps
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First, ensure the phone line or cord is plugged into the phone.
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Unplug the phone cable to check if it is damaged
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Replace the cable if you see the copper wire exposed
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Try another phone jack if the cable looks fine because the jack could be faulty.
Inform Your Provider
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You should contact your provider immediately to report a fault when phone lines go down in your area.
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You'll want to give them as much information as possible, including whether or not you have internet connectivity issues and what model of telephone equipment you own.
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Please use your neighbor's phone or any available phone to contact your provider to keep them informed on the issue on time.
Enquire with Neighbors to See if the Issue is in Your Area
After contacting your neighbor, you may need to visit the nearest town to know if others are experiencing the problem.
You can easily detect a phone outage in your area using a landline phone outage map.
Use a Landline Phone Outage Map to confirm an Outage
A landline phone outage map should tell you if there is a landline outage in your area. You can check if your service provider has published an outage map, or try checking sites like "Down Detector" to verify if there is an outage.
When you navigate the search bar in Downdetector, you can find information on common problems with your provider and issue status updates.
You can also try checking on Twitter or Facebook to check if your provider or others have updated an outage.
Your Copper Wire Landline's Sunset Has Begun
The days of your copper-wire landline are nearing an end, thanks to the FCC regulations that allow service providers across the country to retire copper-wire service.
However, you're out of luck if you want a digital landline. The United States Federal Communications Commission stopped requiring local phone service providers to offer digital-only lines back in 2005. Your only option for getting a new digital line is bundling it with expensive internet and TV services.
Switch to Community Phone, the best home phone service provider in the U.S, fighting to keep the landline alive. The wireless service does not need copper wire to function, need not be bundled with TV or internet, and does not need internet to operate. By connecting to cell towers in your area, the Community Phone base provides strong coverage across 99% of the U.S, including rural areas.
Community Phone: The Best Wireless Home Phone Service
Community Phone is a wireless home phone service that does not require copper wire or internet to provide you with home phone service. With affordable plans, unlimited nationwide calling, reliable customer support, and various calling features, Community Phone is ideal for both households and businesses.
How can I test my home phone line?
You can test your home phone line by simply calling another number and listening for a dial tone on your phone's receiver or making a call to your provider.
How do I reset my phone line?
You can reset your phone line by
a. Disconnecting the central base unit of the landline from the power supply
b. Terminating all telephone line connections
c. Powering up the base unit after some time
d. Reconfiguring the phone line
Conclusion - The Bottom Line
Community Phone is the best home phone service in the U.S. With various calling features suitable for both businesses and households, no hidden charges and cost-effective plans, Community Phone is just what your family and your business need.