Call forwarding, or transferring your landline number to a cell phone, can be a convenient and cheaper way to receive calls to your home phone wherever you are.
As a customer of Frontier Communications, there are three ways to set up call forwarding:
- Keep your landline phone, and forward calls from your landline to a cell phone
- Get rid of your landline phone, and forward calls from your landline number to a cell phone
- Transfer your landline number to a cell phone
With the first option, you’ll keep your landline and hence, the relationship with Frontier.
However, the second and third options allow you to cancel your landline contract, keep your number, and save money.
We've helped more than 10,000 users transfer their landline number to their cell phones, without the headache.
Not all landline numbers can be parked or forwarded. Luckily, we can check for you.
Click on the button below to check if your landline number is eligible to transfer. It only takes a few seconds to get your results.
Option 1: Call Forwarding
When setting up call forwarding, you can either call a Frontier Communications Customer Service Representative, or you can do it yourself.
In order to set up call forwarding through customer service, you will need your account number and PIN number, both of which you will find on the top part of your bill.
However, if you are not an account holder, or are trying to transfer a relative’s landline, you will need to reset the PIN. Finding a bill would be your best option, since both the PIN number and the Account Number are on it. If you do not have the bill, you will need to verify your identity with a Frontier Communications Customer Service representative by dialing 1 (800) 921-8101.
Frontier call forwarding options
Frontier call forwarding is not a free feature that comes with Frontier Communications digital phone plans. Call forwarding is only available if you purchase Frontier’s optional Feature Pack.
Once you have purchased this package, you will have fourteen calling features, of which the following are your call forwarding options:
- Call forwarding - all calls
- Selective call forwarding
- Call forwarding - busy
- Call forwarding - unanswered
You can activate or deactivate any of the four call forwarding options by following the instructions below.
How to set up call forwarding with Frontier
- Dial *72 on your handset.
- Wait for the dial tone and then enter the alternate number (with the area code) you wish all your calls forwarded to.
- Call Forwarding is activated when someone answers the number you dialed. If you receive a busy signal or no answer, hang up and repeat the first two steps within two minutes.
- You will hear a confirmation tone indicating that this feature has been activated.
To deactivate all call forwarding, dial *73 on your handset.
Call Forward Busy
- Dial *90.
- Wait for a special special dial tone, then enter the number you want your calls forwarded to.
- Press the pound key and hang up.
To deactivate, dial *91 and listen for a confirmation tone.
The activation and deactivation codes are different in Seneca Gorham and Rochester.
- For the former, your activation code is *50, and deactivation code *51.
- For the latter, *48 will serve as the activation code for call forwarding - busy, and *49 as the deactivation code.
Selective Call Forwarding
For selective call forwarding, simply dial *63 on your handset and follow voice instructions. Your deactivation code will be the same. This feature is not available in Seneca Gorham and Rochester.
Call Forward Unanswered/No Answer
This feature will allow you to forward unanswered calls only. To activate:
- Dial *92 on your digital phone.
- Wait for the special tone, then enter the number of times you want your phone to ring before forwarding incoming calls.
- Dial the number you want your calls forwarded to. Call forwarding will be activated when someone answers the number you just entered.
- If no one answers/call is busy, hang up and repeat the first three steps within two minutes.
- Wait to hear a confirmation tone indicating call forwarding has been activated.
To deactivate, dial *93 and listen for a confirmation tone.
For residents of Seneca Gorham, your activation code will be *52, and deactivation code *53.
For residents of Rochester, your activation and deactivation codes are *44 and *45, respectively.
Drawbacks to Frontier call forwarding
Now that we have detailed the how tos of Frontier’s call forwarding system, let’s discuss the common issues that arise when setting up call forwarding with Frontier.
Call Blocking Services
Many people are reluctant to forward calls, worried that their cell phones will be bombarded with the telemarketers and robocalls they get on their landline.
Frontier does offer a few limited options to block unwanted calls, including:
- Selective call rejection/call blocking
- Anonymous call rejection
- Call acceptance
However, these are only available if you buy the optional feature pack.
That means that many Frontier customers will continue to receive spam calls to their landline phones.
Steep Prices
Putting aside the fact that call services like forwarding and blocking cost extra, Frontier is one of the more limited and expensive landline options.
Unlike other big phone service providers, Frontier communications does not provide coverage in every state, or even in a majority of states. Its most popular plan in California costs $66.99/month, in Connecticut $35.00/ month, and in Florida $44.99/month.
Add to that prices of any additional services, like call forwarding, and your bill can end up being quite steep.
Retaining Call Forwarding
If, at any point you wish to cancel your landline service with Frontier, you will no longer retain your call forwarding feature. It is a feature offered in association with your basic home phone plan and cannot be used separately. Simply put, no landline - no call forwarding.
Alternatives to Frontier
However, Frontier Communications is not your only option, and it is certainly not the best! If you wish to have your calls forwarded to your current cell phone, or you would like your landline number to BECOME the number of a new cell phone, while simultaneously cutting your landline cord, you have two alternative methods available to you through Community Phone.
With Community Phone, you can cancel your landline subscription, keep your number, and save your money.
What is Community Phone?
Community Phone offers cheap landline phone service across the United States, which does not require internet or copper connections. Their wireless landline base connects your phone to cell towers in your area to provide reliability and excellent call quality.
Enjoy unlimited nationwide calling and outstanding features like call forwarding, voicemail, spam call blocking, call waiting, and 3-way calling at affordable prices. With coverage across 99% of the US and excellent call quality in rural and low-reception areas, Community Phone is the best and most affordable Frontier alternative.
Cut the Cord with Frontier and Forward All Calls to an Existing Cell Phone
Frontier does not offer call forwarding without a phone. If you want to ditch your expensive Frontier landline but use the number you have had for years, Community Phone provides a wonderful option - Call forwarding without a phone.
Businesses that want to avoid investing in a landline setup or listing their numbers can opt for this feature to strike a work-life balance and create curated end-user experiences.
Here's how it works:
1. Call Community Phone customer care at 866-937-2711 and speak to a landline specialist.
2. Sign up with Community Phone and choose a plan
3. Request to have the call forwarding feature without a phone
4. Community Phone will port your landline number
5. You can now receive calls from your landline on your cell phone.
6. Once Community Phone sets up call forwarding successfully, you can cancel your Frontier connection and ditch your landline.
Transfer Your Landline Number to a Cell Phone
Transferring your landline to a cell phone allows you to move your current landline number to a cell phone. If you want to transfer your Frontier landline number to a new cell phone and switch from them, here's how Community Phone can help you:
1. Talk to Community Phone landline specialists at 866-271-4268.
2. Sign up with Community Phone and choose a cell plan
3. Request to transfer your landline number to a cell phone
4. Community Phone will port your number from Frontier
5. You will receive a new SIM from Community Phone, allowing you to use your landline number on your cell.
6. Cancel your Frontier service and ditch the landline once you confirm that your new number is working fine.
With this option, you can retain your phone contacts, reduce your monthly phone bill, and keep the number you have had for years.
Difference Between Call Forwarding and Transfer to a Cell Phone
Forwarding calls from your landline to a cell and transferring the number to your cell may look similar, as they allow you to switch providers and ditch your landline. However, they are different.
When you sign up for call forwarding, you allow calls from your landline number to be forwarded to your existing cell phone. These calls will be in addition to the calls your cell number would receive.
When you ask for your landline number to be transferred to your cell phone number, the landline number becomes an additional number on your existing (dual-SIM phone) or new cell phone.
Frontier Communications Landline FAQs
1. How do you block a phone number on Frontier?
To block a phone number of Frontier, follow these steps:
1. Dial 1 to hear the phone numbers on your contact list.
2. Listen to the instructions.
3. Press # to add a phone number to your contact list.
4. Hold on the line instructions.
5. Proceed to remove and block any number from your call list.
2. How do you turn off voicemail on Frontier?
To turn off your voicemail on Frontier you need to call 1800-921-810.
Please note: After three unsuccessful attempts, your PIN will be deactivated.
3. How do you check voicemail on Frontier's home phone?
To check your voicemail on Frontier’s home phone, follow these steps:
- Dial your Frontier telephone number
- Enter your password on the telephone keypad. Please note: If you're using the Frontier Voicemail system for the first time, the default password is the last four digits of your phone number.
- To listen to your voicemail messages, dial "1" on your home phone.
- To save messages, press "9" on your phone keypad.
- To delete a message, hit "7" on your keypad.
- When you've done listening to your messages, press "*" on your keypad to quit the Frontier Voicemail system.