Community Phone

Help Center



How did Community Phone start?

What makes Community Phone unique?

How does Community Phone help people who are nervous about switching their service?

Do you have a referral program?

Orders: Shipping and Tracking

Can I expedite my order?

How much does shipping cost?

What if I want to change or cancel my order?

Returns and Exchanges

What if I want to return a device?

Can I exchange devices?

Cell Phones and Cell Phone Plans

What phones do you offer?

What plans do you offer?

Why are only existing customers allowed to buy phones or chargers?

What about calling internationally from the United States?

What are the rates for traveling internationally?

How does your customer support work?

Do you have Wifi calling?

Do you offer a senior discount?

Do you help set up phones?

Payments and Refunds

What payment methods do you offer?

Do you offer automatic payment?

How long does a refund take to process?

How am I refunded?

Landlines: Transferring and Forwarding

What landline service do you provider?

How does it work?

For Help With Your Number - Call (866) 512-1234